Cube 3D Printing丨Your Ideas. Our Precision.

Question 1

How do I get a manufacturing quote?

Accepted Answer

Cube gives you instant pricing and lead times for your custom parts. There are the ways get a quote and DFM feedback from our sales team.

Send one or more 3D CAD file directly to contact@cube3dprintcn.com
Or through Whatsapp/Wechat with number +86 13240572813

In most cases, we respond Quotation within 24 business hours of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.

Question 2

What file types do you support for instant quotes?

Accepted Answer

For quoting PartMFG prefer 3D CAD file in format in STEP, IGES, X_T or STL.
2D CAD drawings with reference dimensions in format DWG and PDF.
All of the PartMFG processes are dependent on good 3D CAD solid models.

Question 3

How do I know my design will be kept confidential?(Non-Disclosure Agreements)

Accepted Answer

Cube rely on our reputation of working with hundreds of thousands of unique designs over many years, we always keeps customer information confidential and have a strict policy within our factory. If needed, we can sign an NDA with customers who require this documentation.

Question 4

Who is responsible for my project?

Accepted Answer

Each project is assigned a technical sales manager and a lead project engineer, who will be there from project launch to the delivery of your parts.

Question 5

What is your MOQ(minimum order quantity)?

Accepted Answer

There is no minimum order quantity requirements at Cube. Our services can support you scale from one-off prototypes all the way to mid- and high-volume production.

Question 6

What are your shipping terms?

Accepted Answer

Our standard terms are Ex Works (EXW) for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises. We also offer terms of Delivery At Place(DAP) by DHL Express air freight, customers are responsible for import duties and fees associated with international shipping. Customers also have the option to use their own shipping accounts (e.g. DHL,FedEx or UPS) during checkout if applicable.

Question 7

How quickly can I get my parts?

Accepted Answer

Each process is different and depends on part size, quantity required, and finishing requirements. Quality prototyping parts can be made in 3-9 days. Rapid injection molding may take 2-5 weeks to complete. More complex parts requiring or other special features will take longer. As for shipping, most of our shipments are via air freight, which can take a few days from China to Europe or North America.

Question 8

How can I pay Cube?

Accepted Answer

Cube accepts payment in these ways:
Bank to bank wire transfer. 
Alipay, Wechat Pay, Cash, Forwarder pay agent.

Question 9

Can my company get credit with Cube?

Accepted Answer

Unless otherwise agreed upon, all new rapid prototyping customers must pay in advance, we will consider giving 30 days credit based on the order quantity after a period of cooperation between the parties.

Question 10

What types of manufacturing processes can you offer?

Accepted Answer

3D Printing,CNC Machining, 3D Printed Silicone Molding, Finishing Service.

Question 11

Can Cube make design drawings for me?

Accepted Answer

We do not provide design services, so you will have to have a CAD file ready to use our service. You are responsible for submitting 2D and 3D CAD drawings, and we can then provide a Design for Manufacturing (DFM) review upon receiving your order.

Question 12

What type of post finishes does Cube provide?

Accepted Answer

Cube’s in house prototype finishing is capable of providing the best post-finish including assembling & form fitting, fastening & metal inserting, sanding & polishing, blasting & brushing, painting & printing. We also offer a wide array of specialty surface treatments, including laser etching, anodizing, electroplating, chroming, chemical finishing, powder coating, etc. To provide a fast emulated prototype as same as the final product to client, we support one-stop surface finishing operations for client’s convenience.

Question 13

What are the advantages if choosing CNC to make my parts？

Accepted Answer

Almost all engineering plastic and metal materials can be processed to ensure the consistency of prototype parts and mass production parts.In addition, it has high dimensional stability, high machining accuracy and high repetition accuracy. CNC machined parts are far superior to 3D printing parts in accuracy, strength, surface finish and material availability.

Question 14

How is your payment term?

Accepted Answer

Our normal payment item is 50% been paid as deposit and 50% balance been paid after we show customers HD photos before shipment.

Question 15

How is the sampling charge?

Accepted Answer

Usually if the customer confirm the unit price of batch order and want to test a sample firstly, Cube will charge sample fee (usually the price of sample is 3-5 times more expensive than the unit price of batch order) and then refund it to customer after customer place batch order.

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